Frequently asked questions

How to Fix “Updating/Restoring in Progress.” Stuck on Windows 11

Some Windows 11 users may see the device stuck on “Updating/Restoring in Progress.” This is a known issue, and we are actively working with Microsoft to provide a solution.
Quick Fix: Use Windows 10, a Mac, or a virtual machine with Windows 10 to complete the update. Once done, your device should return to normal. Avoid reconnecting to Windows 11 until the fix is released.
We will publish the official solution immediately once it’s ready.